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When AI Agents Go Off-Script: Lessons from the Medicare and Philadelphia Incidents

When AI Agents Go Off-Script: Lessons from the Medicare and Philadelphia Incidents

by Andrew Hunt | Oct 10, 2026 | AI, IT News & Insights New Zealand | Cybersecurity, AI & Microsoft Updates, Security

A couple of AI stories over the last few weeks made me stop and re-read them. Neither involved criminals. Both involved AI companies testing their own models, and both came down to an agent trying a bit too hard to get its job done. An agent in the Medicare portal In...
Easy, Everyday AI Productivity Tips

Easy, Everyday AI Productivity Tips

by Andrew Hunt | Oct 2, 2026 | AI, IT News & Insights New Zealand | Cybersecurity, AI & Microsoft Updates, TIPS TRICKS AND HINTS

We’ve been using Microsoft Copilot across the business for a couple of years now. Sales, marketing, operations, cybersecurity, management reports, tech support, client emails, you name it. After hundreds of conversations with it, two things stand out for me:...
Why Are Some Security Tools Flagging DocuSign Links?

Why Are Some Security Tools Flagging DocuSign Links?

by Andrew Hunt | Sep 29, 2026 | IT News & Insights New Zealand | Cybersecurity, AI & Microsoft Updates, Security

If your email security has started tagging DocuSign emails as “medium risk”, don’t panic. You’re not alone, it’s happening to most of us. DocuSign hasn’t suddenly become unsafe. What’s changed is how criminals use it. Trusted...
Cyber Attacks Are Rising for New Zealand’s Mid-Sized Businesses (NCSC, September 2026)

Cyber Attacks Are Rising for New Zealand’s Mid-Sized Businesses (NCSC, September 2026)

by Andrew Hunt | Sep 23, 2026 | IT News & Insights New Zealand | Cybersecurity, AI & Microsoft Updates, Security

The National Cyber Security Centre (NCSC) has released its latest research on how New Zealand businesses are coping with cyber risk, and one group stands out: medium-sized businesses. Awareness is going up. Unfortunately, so is the number of businesses that feel...
Fighting Back Against Phishing: A Report Button in Outlook

Fighting Back Against Phishing: A Report Button in Outlook

by Andrew Hunt | Sep 21, 2026 | IT News & Insights New Zealand | Cybersecurity, AI & Microsoft Updates

Security isn’t only about technology. A lot of it comes down to people making good calls every day, so we’re making one of those calls a lot easier. This month (October) we’re rolling out a Phishing Report button in Outlook for all our KARE...
Webinar Replay: Your Staff Are Already Using AI. Now What?

Webinar Replay: Your Staff Are Already Using AI. Now What?

by Andrew Hunt | Sep 16, 2026 | AI, IT News & Insights New Zealand | Cybersecurity, AI & Microsoft Updates, Security, TIPS TRICKS AND HINTS, Webinar Recording

Like it or not, AI has already arrived in most businesses. Your team is probably trying out AI tools right now, and while there are real productivity gains, there are also new risks around data, governance and compliance. In this 30-minute webinar, our sister company...
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