No-term IT support
IT support with no lock-in.
Stay because it’s good.
Most IT providers want you signed up for three years before they’ve fixed a single problem. Every OutSource plan gives you a choice: stay on no term with 60 days’ notice, or commit for 24 months and pay less. Same team, same service, same response times either way.
Get a business IT health checkCall 0800 688 768
Your choice of term, the same service
A long contract protects the provider, not you. If we’re slow or we stop listening, you should be able to walk away. Knowing you can keeps us honest.
No term
You stay because the service is good, not because a contract says you have to. If you decide to leave, just give us 60 days’ notice.
24-month term, lower price
When you commit for 24 months, we can commit to our own suppliers for longer too. Longer supplier agreements cost us less, and we pass those savings on to you.
Your documentation is yours
Passwords, network diagrams and setup notes belong to you. If you ever leave, we hand it all over properly.
Every plan, with or without a term
All three plans, Foundation Basic, Foundation SME and Foundation Complete, are available on no term or a 24-month term. Compare the plans.
Fast, local help
A 15-minute average response in business hours, from engineers in Auckland and Christchurch who know your setup.
KARE security
Built on the SMB1001 standard, with 24/7 SOC-monitored endpoint protection. KARE security
Microsoft 365 looked after
Microsoft 365 threat monitoring, patching and MFA management on every plan. Microsoft 365 and Azure
Reports and reviews
On SME and Complete plans, monthly health reports and a quarterly IT business review, so you can see exactly what you’re paying for.
Changing IT provider is easier than you think
You don’t need a long contract to make switching worth doing properly. Here’s how it works.
Needs assessment
We review your environment and give you a prioritised, plain-English list of what we found. We look at what matters to your business as well as how healthy your systems are.
Smooth handover
We plan the move with you, transfer access, and schedule any configuration and remedial work. We build out your system documentation as we go, and your staff shouldn’t notice any disruption.
Onboard and secure
We get to know your business, deploy KARE and close the urgent gaps first. On SME and Complete plans, monthly health reports then show you what’s going on and what needs attention.
Run, review, improve
Proactive monitoring day to day on every plan. SME and Complete add a quarterly IT business review, and Complete adds an annual FlightPlan strategy workshop to line your IT up with your business plan.
Questions we get asked
Do I have to sign a contract?
No. You can stay on no term for as long as you like. A 24-month term is optional and comes with a lower monthly price.
Why is the 24-month term cheaper?
Because it lets us commit to our own suppliers for longer, which costs us less. We pass that saving on to you.
Is the service any different without a term?
No. You get the same engineers, the same security and the same 15-minute average response in business hours.
How much notice do I need to give?
60 days.
What happens to my information if I leave?
It’s yours. We give you your documentation and do a full handover to you or your next provider.
Can I switch from my current provider?
Yes. We start with a needs assessment, then plan the handover with you so your staff aren’t disrupted.
Find out where your IT really stands
One of our engineers will check your Microsoft 365 security, cyber readiness and support setup, then give you a plain-English list of what to fix first. It’s yours to keep, whether you work with us or not.
Or just give us a call on 0800 688 768. No sales pressure, promise.