The Trillion dollar industry
At the time of writing, the Waikato DHB cyber-attack is ongoing. The government is refusing to pay the ransom as a point of principle, and it looks like every possible tool at their disposal is being used to try to recover the situation.
Should they just pay the ransom? Or should the government go further and make it illegal to pay ransoms in New Zealand? That’s the question that Minister Kris Faafoi is having to assess at the moment. DHB attack: Why Justice Minister Kris Faafoi won’t make it illegal to pay a cyber-ransom – NZ Herald
Cyber crime is big business. We’ve called it organised crime in previous articles and we’re happy to stick with that. These organisations recruit the best and brightest out of the top universities, and give them both the latest tools and time to wreak havoc. Their recruits are paid astronomical sums to work for them, overcoming any moral objections with immorally large pay checks. These paychecks are funded by the proceeds of previous hacks. Every time they are paid, their war chest is strengthened. For example, we recently saw the Colonial Pipeline in the eastern US get hacked for 75 bitcoins (just under US$4M) which went to a criminal group called ‘Darkside”.
So, will cutting off payments stop their attacks by removing the incentive?
These criminals are smart and highly motivated. They seem to have no conscience but plenty of greed. Waikato is not only the hospital being brought down – there was a huge wave of hospital attacks in the US in October, just a few months ago – Several hospitals targeted in new wave of ransomware attacks – CNNPolitics.
I don’t know how Waikato DHB got infected, but the rumour is that it was from phishing attacks onto machines that weren’t fully patched up to date. We don’t know if that is true, but it is a common attack vector. Once a hacker gets into a system, they often hold back and try to dig further looking for more vulnerabilities they can exploit. The more damage they can cause, the more ransom they can demand, so they will often use one vulnerability to find the next, and so on until they finally have enough to bring the house down.
Security is all about layers. There is NO way to prevent attacks, and it is impossible to guarantee that any system is invulnerable. We saw that with the recent Hafnium attack where a vulnerability was exploited before patches were available to block it. But the more layers of security, the harder you make it, and you reduce the scope of any harm.
Today, even if you have the best backups and can recover the system, the hackers then threaten to release the data you hold to media or competitors. In the case of the Waikato DHB, it is being reported that personal data is being released to media by the hackers to increase pressure, even as they fail to stand their systems up.
As to paying the ransom, I suspect your perspective changes when your business, your job or livelihood is threatened. Not an easy decision and hopefully one we can avoid by being paranoid.
The best solution we can recommend is to check your cyber insurance and to apply the best security you can reasonably afford, which should be more than you had last year. Expect it to be more again next year as new tools and new threats emerge. Consider managed security solutions like our KARE Plans.
We don’t know where this will end, or if it will end, but let’s hope so. It is such a drain on our resources and holds us back from investing in tools that make us more productive.
New in Microsoft TEAMS
Imagine trying to survive lockdown without tools like Teams? Necessity has made us all experts in video-calling, and it’s left us wanting more! During lockdown, we got the ability to change the video call background so other participants couldn’t see where you were...
How does the post-COVID19 lockdown impact your IT planning?
Every business webinar is talking about the rush to get businesses back up to speed quickly, and test new business models to be more resilient over the coming weeks and months. In the same breath, they tell us things will never be the same again - whether its the risk...
What can you expect to see as Office 365 becomes Microsoft 365?
Whenever Microsoft say they are changing something to make it less confusing, most of us get a little cynical. The reality is that there are so many Microsoft tools we use every day, that it can be confusing, From Windows to Office to Teams to Dynamics and Azure,...
What’s in the latest version of Windows 10 – 2004 (aka 2020h1)
Coming – ready or not – while we cope with the challenges of the pandemic and changes to how we work, we also get changes to Windows. Is there anything to be excited about? Firstly, be aware this is effectively a new load of Windows – its much more than a service...
FREE Covid-19 Health Contact App
Are you ready for the move back to COVID-19 Level 3? Are you ready to track visits of your staff to other workplaces, or visitors to your workplace? It's not just tracking visits. You have an obligation to check you are not exposing your staff to COVID-19 either in...
Americans Report US$13 Million in Losses From Coronavirus Scams
The United States’ Federal Trade Commission (FTC) has received more than 17,000 complaints from U.S. consumers who reported total losses in excess of US$13 million from COVID-19 related scams. The crime that was reported the most was the rather broad category of fraud...
Fancy a date?
How many working days are there in a month? For many of us doing budgeting, the number of days matter for either income or costs. For years, I have spent a few moments as part of our budget setting exercise to look through an annual calendar, count the days in each...
Are your staff struggling with technology working from home? Who are you going to call?
Who are you going to call? When you are stuck on an IT problem, you are working from home and the only person next to you is a pet! Out of sight but not out of mind - IT Training is MORE important now than ever How do you offer training remotely? How do you...
LOCKED DOWN, BUT NOT OUT!
Life must go on, irrespective of the Covid-19 disruption. With our staff, our clients and our various stakeholders relying on us, we simply have to make sure we use this time to come back stronger than ever. Many of us have been through these challenges before, and...
WARNING – COVID-19 ISN’T THE ONLY PANDEMIC RIGHT NOW
There’s more than one infection going on right now. There’s an avalanche of cyber-criminal activity as well – the crooks are faking websites to look like official WHO ones, sending fake emails that appear that to come from authorities – health departments,...









